Q&A

“Frequently Asked Questions (FAQ) – Everything you need to know about our baby products”

  • Domestic shipping can take up to 5 business days.

    Foreign shipping could take up to 14 business days.

    Due to global supply chain challenges, shipping times could be longer than usual.

  • All our products are subject to quality control.

    Our warranty provides a guarantee against manufacturer defects.

    The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of notifying any defects.

    It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

  • Yes, we offer full and partial refunds.

    Please inquire for more information about our refund policy.

  • We use all major carriers and local courier partners. Use the shipping estimator in the cart to check your shipping rates.